Nicky Wilmshurst and Rhyan Thwaites
Valeside Keep, Burgess Hill
“A home for years to come – it’s everything we wanted and more.”
The best Christmas present
We feel incredibly lucky to have bought a Thakeham house at Valeside Keep, Burgess Hill. It really is everything we wanted and so much more, we cannot believe our luck. Thanks to Thakeham we were in for Christmas, the best present ever!
We wanted to buy a new home as neither of us are really into DIY and home improvements; we both work and like to spend our weekends with friends and family – we love our kitchen dining room and the French doors to our garden so we can’t wait to invite everyone round. Coming from a one bedroom flat, to have all this space is fantastic.
Investing in our future, a home for life
We wanted to find a place that would be home for many years to come, an investment in our future together. Our wish list was long, our budget modest. We wanted to be part of a community, to live on a small development where we could get to know our neighbours. We wanted to be near family and friends, with good transport links and access to a town centre. Coming from a small one bed flat, we craved space, light and storage.
When we started looking, we compiled a list of new build developments in the area where we wanted to live and spent a weekend visiting and speaking to the sales teams. It was surprising how different they all were – from the location, the quality, the approach of the sales team, the space, the layout, the look and feel.
Valeside Keep, Burgess Hill
Valeside Keep impressed us from the start; even from the outside the houses seemed different to some we had already viewed – they looked well-constructed, they had character and not a uPVC front door in sight! Nicky is a designer and has a keen eye for detail!
When we walked into the showhome, we loved the fact that we would not want to change a thing; and to learn that two doors down was another three bedroom Westscott available with the same internal specification – we knew we had found our dream home. We are incredibly impressed by the quality, the attention to the detail, the fact that everything was included – no hidden costs for flooring, loft ladders, turf in the garden – we even got a garden shed! Having the confidence that there were no hidden extras meant we could use our savings for the luxuries that allow us to put our stamp on our new home, like new sofas and blinds.
A local developer that delivered on promise
We had not heard of Thakeham before but as we talked to friends and family, it transpired that a friend’s brother had bought a Thakeham house at Somers Gate, Reigate. We spoke to him and were delighted when he sang Thakeham’s praises, confirming our thoughts that we would be buying a high quality new home from a well-regarded local developer who delivered on their promise.
There was just one catch, it was out of our price range.
We had found our dream home at Thakeham’s Valeside Keep but we thought it was out of reach.
We had a sleepless night – other developments just didn’t feel right. We had been uninspired, disappointed in quality, shocked at the extras and put off by the different approaches adopted by many housebuilders. It was such a big and important decision, we had to be 100% certain in our decision. We came up with a plan and hit the internet the next day, researching and making calls.
Help to buy
We had heard about Help to Buy but we didn’t think it would be available for us as Nicky had bought before; we thought it was only for first time buyers. However, as we looked at ways of buying our dream home, we found out more about Help to Buy and the potential it offered us. It was not the easiest process and we were often frustrated – but with Thakeham’s sales team’s time and support, we were able to use the scheme to buy at Valeside Keep. Their constant reassurance calmed even Nicky’s tendency to worry!
The team at Thakeham
We were both really impressed by Thakeham’s sales team approach – we didn’t feel like we were being sold to; the sales consultant (Mark) let the property sell itself, allowing us to take our time and experience the house and the development. Mark was particularly personable and extremely helpful from day one and was really accommodating with arranging site walks and follow-up viewings. Once we’d reserved, the team proved to be reassuring throughout what was quite a stressful few weeks. Rhyan particularly appreciated the time taken to help him understand the various stages of the buying/legal process; it was new to him and he had a million and one questions!
It’s easy to describe the Valeside Keep sales team – they are friendly, supportive, honest, helpful, patient and knowledgeable. They went the extra mile for us ensuring we could move in before Christmas. The team supported us through what is quite likely the biggest purchase of our lives, they helped us make our decision with confidence. To have a direct line of contact with Nick, the Area Sales Manager made a real difference.
Happily making it our own
We’re really enjoying life at Valeside Keep and our new house already feels like a home – we can’t recommend purchasing a home with Thakeham enough, in fact we have already recommended Thakeham to several friends and family.